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As IT Administrators, we all face daily challenges solving problems for our constituents. As we have seen over the last year, the world can use our help. In our small corner of the world, we would like to do our part to give back. When we, as IT Admins, use self-help resources to fix issues without opening support cases, we enable Microsoft to repurpose a portion of these savings towards social good.
Therefore, we invite you to join us in our effort to give back to communities in need! The Diagnostics for Social Good campaign is designed to help solve your technical issues while at the same time helping support global communities.
How it Works
IT admins run customer diagnostics in the Microsoft 365 admin center to resolve issues without logging a support request and Microsoft will donate to global non-profits that support COVID-19 relief efforts in India as well as vaccination supplies across the world. (Read more about the Microsoft 365 admin center here.) Learn more about covered scenarios and how to run the diagnostics below:
- SharePoint and OneDrive: Self-help diagnostics for SharePoint Online and OneDrive
- Microsoft Teams: Self-help diagnostics for Microsoft Teams administrators
- Exchange: Self-help diagnostics for issues in Exchange Online and Outlook
Why we are focused on Diagnostics for Social Good
We all have an opportunity to change the world. In the technology industry, we are privileged to be able to have a broad impact on millions of people. We know what’s possible and we know that we can contribute to help. As we introduce our new Diagnostics for Social Good initiative, we want to recognize the opportunity we all have to support others. As we move forward, we are looking for feedback and areas where we can help IT admins keep their technology environment healthy while giving back.
Microsoft has demonstrated a passion for giving to address critical issues facing local communities and abroad. Giving has become part of our culture, and one way we live our mission to empower every person and organization on the planet to achieve more.
Our business practices and policies reflect our commitment to making a positive impact around the globe, and we work continuously to apply the power of technology to earn and sustain the trust of our customers and partners, and the communities in which we live and work.
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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